We value our workers and your property. Integrity Movers holds a $10,000,000 Commercial General Liability insurance policy (Certificate of Insurance can be provided to building management companies upon request). Also, we are registered and fully covered for workers’ compensation (if you need a clearance letter, you can request it directly from our call centre).
To file a claim, call us within 7 days from the completion of the move to get the claim form sent to you. You would then fill it out and send it in, and we’ll do what we can to make it right.
Basic Cargo Insurance
Basic Cargo Insurance is included in the rate we quote to you, which is $1.32 per KG regardless of the value of the items. All claims are subject to a $250.00 deductible. If you wish to have the $250 deductible waived, you can buy enhanced insurance through your personal insurance company. - Lowest claim rate within the industry. - Throughout the 10 years of operation, Integrity Movers has incurred an annual average of between 6 and 8 claims per year. When factoring in the 1000+ relocations we facilitate each year, that equates to less then 1% claim rate.
Additional Insurance Coverage
We don’t cover items that we did not pack, all electronics, jewelry, antiques, and items of extraordinary value. If you’d like additional coverage, you could purchase a Replacement Value Protection from your insurance provider or check out what is covered by your home/tenant insurance provider.